Privacy Policy

Fiducia Roofing and Restoration LLC (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, request a quote, or interact with us through our online forms, phone calls, emails, or texts.

 

1. Information We Collect

 

-We collect the following types of personal and non-personal information:

-Contact Information: Name, phone number, email address, mailing address.

-Project Details: Address of the property, project scope, roofing details, and insurance information (if applicable).

-Device Data: IP address, browser type, device ID, and pages visited.

​

2. How We Use Your Information

 

-We use your data to:

-Provide roofing estimates, proposals, and restoration services.

-Schedule appointments and communicate project updates.

-Respond to inquiries or customer service requests.

-Send service-related messages, marketing, or promotional offers (only if you consent).

-Improve our website and services.

 

3. Text Message & Phone Call Consent (TCPA Compliance)

 

By submitting a form or contacting us through our website, you expressly consent to receive calls and/or text messages from Fiducia Roofing and Restoration LLC, including marketing messages, via automatic telephone dialing system (ATDS), prerecorded voice, or manual means.

Consent is not a condition of purchase.

You can opt out anytime by replying “STOP” to a text message or calling us at [Insert Phone Number].

 

We comply with the Telephone Consumer Protection Act (TCPA) and the latest 2024 FCC amendments requiring clear written consent before sending marketing texts or sharing data with third parties.

 

4. How We Share Information

 

-We do not sell your information. We may share it only with:

-Subcontractors or service providers working on your project.

-Insurance adjusters (with your consent).

-Legal or regulatory authorities if required by law.

-Marketing platforms solely for our use (e.g., email or ad delivery)—never for resale.

 

5. Your Rights & Choices

 

-Access / Correct Your Info: Contact us to update or access your data.

-Opt-Out: Unsubscribe from emails or reply STOP to texts.

-Do Not Track Signals: We honor browser-based DNT signals.

 

6. Data Security

 

We follow industry-standard security practices to safeguard your information from unauthorized access or disclosure. Sensitive data is encrypted both in transit and at rest.

 

7. Cookies & Tracking

 

We use cookies and tracking tools to improve user experience. You can adjust your browser settings to disable cookies, though this may affect site functionality.

 

8. Children’s Privacy

 

We do not knowingly collect information from individuals under the age of 13. If you believe we have data on a minor, please contact us to delete it.

 

9. Changes to This Policy

 

We may update this Privacy Policy as laws or our practices change. We will post the new version on our website with an updated effective date.

 

10. Contact Us Via Contact Form:

 

If you have any questions or concerns about this Privacy Policy or your data:

 

-Fiducia Roofing and Restoration LLC